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Frequently Asked Questions

Find answers to common questions about our crystals, jewelry, shipping, and more. Can't find what you're looking for?Contact us and we'll be happy to help!

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Our customer service team is here to help you with any questions or concerns you may have.

Frequently Asked Questions

What types of crystals and jewelry do you offer?

Are your crystals authentic and natural?

How do I care for my crystal jewelry?

What is your shipping policy?

What is your return and refund policy?

How do I place an order?

What payment methods do you accept?

Do you offer international shipping?

How can I track my order?

Do you offer custom or personalized jewelry?

What are the healing properties of crystals?

How do I choose the right crystal for me?

Do you offer wholesale or bulk pricing?

How do I contact customer service?

Do you have a physical store?

What if I receive a damaged item?

Do you offer gift wrapping?

How do I create an account?

What is your privacy policy regarding personal information?

Do you offer layaway or payment plans?

Still have questions?